SCCM – Windows update log error 0x8024800a correlates to SCCM Client Error 25140, Event ID 10005 [SOLVED]

SCCM – Windows update log  error 0x8024800a correlates to SCCM Client Error 25140, Event ID 10005 . Typically when I find updates failing and errors in the WindowsUpdate.Log, I use my Sledgehammer to reset Windows Update.

After that , I start suspecting a SCCM client issue

So when I found this

2018-09-17      03:46:20:304   1032    3dec    Report REPORT EVENT: {08D71E4B-2202-4D09-A8C1-8666D56D6784}         2018-09-17 03:46:15:281+1200         1          148      101      {00000000-0000-0000-0000-000000000000}  0          8024800a        <<PROCESS>>: CompatTelRunner.ex        Failure Software Synchronization          Windows Update Client failed to detect with error 0x8024800a.
2018-09-17      03:46:20:304   1032    3dec    Report REPORT EVENT: {2B350E19-7FEB-4D0F-9EE5-057282DA5625}          2018-09-17 03:46:16:906+1200         1          148      101      {00000000-0000-0000-0000-000000000000}  0          8024800a        <<PROCESS>>: CompatTelRunner.ex        Failure Software Synchronization          Windows Update Client failed to detect with error 0x8024800a.
2018-09-17      03:46:20:304   1032    3dec    Report REPORT EVENT: {A9EA45E5-3BA0-4A15-8076-AB58F9795E69}         2018-09-17 03:46:18:593+1200         1          148      101      {00000000-0000-0000-0000-000000000000}  0          8024800a        <<PROCESS>>: CompatTelRunner.ex        Failure Software Synchronization          Windows Update Client failed to detect with error 0x8024800a.

I used the sledgehammer, but it did not fix it.

I forced a reinstall of the SCCM client but that did not work.

Using this powershell command to only return MSI Installer provider events

Get-WinEvent -ComputerName "PC1" -FilterHashTable @{LogName='application'; ProviderName = 'MsiInstaller'}

returned

  ProviderName: MsiInstaller
TimeCreated                     Id LevelDisplayName Message                                                                                                                                  
-----------                     -- ---------------- -------                                                                                                                                   
17/09/2018 5:29:59 p.m.       1040 Information      Beginning a Windows Installer transaction: C:\WINDOWS\ccmsetup\{EF4FF44A-5960-4DD5-AC5A-4E10625AEA63}\client.msi. Client Process Id: 6492.
17/09/2018 5:18:51 p.m.       1042 Information      Ending a Windows Installer transaction: C:\WINDOWS\ccmsetup\{EF4FF44A-5960-4DD5-AC5A-4E10625AEA63}\client.msi. Client Process Id: 3344.  
17/09/2018 5:18:51 p.m.       1033 Information      Windows Installer installed the product. Product Name: Configuration Manager Client. Product Version: 5.00.8498.1000. Product Language:...
17/09/2018 5:18:51 p.m.      11708 Information      Product: Configuration Manager Client -- Installation operation failed.                                                                  
17/09/2018 5:18:51 p.m.       1036 Information      Windows Installer installed an update. Product Name: Configuration Manager Client. Product Version: 5.00.8498.1000. Product Language: 1...
17/09/2018 5:18:51 p.m.       1023 Error            Product: Configuration Manager Client - Update 'ConfigMgr1702-client-KB4019926-x64' could not be installed. Error code 1603. Additional...
17/09/2018 5:18:48 p.m.      10005 Error            Product: Configuration Manager Client -- Error 25140. Setup was unable to compile the file DiscoveryStatus.mof...                        
17/09/2018 5:17:54 p.m.       1040 Information      Beginning a Windows Installer transaction: C:\WINDOWS\ccmsetup\{EF4FF44A-5960-4DD5-AC5A-4E10625AEA63}\client.msi. Client Process Id: 3344.
17/09/2018 5:13:45 p.m.       1042 Information      Ending a Windows Installer transaction: {3926E6CB-FD37-4E8D-8B08-7F485E118C2D}. Client Process Id: 6356.                                 
17/09/2018 5:13:45 p.m.       1034 Information      Windows Installer removed the product. Product Name: Configuration Manager Client. Product Version: 5.00.8498.1000. Product Language: 1...
17/09/2018 5:13:45 p.m.      11725 Information      Product: Configuration Manager Client -- Removal failed.                                                                                 
17/09/2018 5:13:00 p.m.       1040 Information      Beginning a Windows Installer transaction: {3926E6CB-FD37-4E8D-8B08-7F485E118C2D}. Client Process Id: 6356.                              
17/09/2018 4:26:45 p.m.       1042 Information      Ending a Windows Installer transaction: C:\WINDOWS\ccmsetup\{EF4FF44A-5960-4DD5-AC5A-4E10625AEA63}\client.msi. Client Process Id: 2424.  
17/09/2018 4:26:45 p.m.       1035 Information      Windows Installer reconfigured the product. Product Name: Configuration Manager Client. Product Version: 5.00.8498.1000. Product Langua...
17/09/2018 4:26:45 p.m.      11729 Information      Product: Configuration Manager Client -- Configuration failed.                                                                           
17/09/2018 4:26:35 p.m.      10005 Error            Product: Configuration Manager Client -- Error 25140. Setup was unable to compile the file DiscoveryStatus.mof...                        
17/09/2018 4:25:53 p.m.       1040 Information      Beginning a Windows Installer transaction: C:\WINDOWS\ccmsetup\{EF4FF44A-5960-4DD5-AC5A-4E10625AEA63}\client.msi. Client Process Id: 2424.
17/09/2018 4:15:50 p.m.       1042 Information      Ending a Windows Installer transaction: C:\WINDOWS\ccmsetup\{EF4FF44A-5960-4DD5-AC5A-4E10625AEA63}\client.msi. Client Process Id: 2424.  
17/09/2018 4:15:50 p.m.       1035 Information      Windows Installer reconfigured the product. Product Name: Configuration Manager Client. Product Version: 5.00.8498.1000. Product Langua...
17/09/2018 4:15:50 p.m.      11729 Information      Product: Configuration Manager Client -- Configuration failed.   
16/09/2018 12:33:01 a.m.     10005 Error            Product: Configuration Manager Client -- Error 25140. Setup was unable to compile the file DiscoveryStatus.mof...                        

Potentially indicates a problem with the SCCM client

 

Solution

 

  1. Open CMD in the administrator command prompt
  2. Navigate to C:\Program Files\Microsoft Policy Platform
  3.  mofcomp ExtendedStatus.mof
  4.  Retry the CM client installation

 

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