SCCM – SCCM Client Health Checklist

The following is a SCCM Client Health Checklist that I run through.

  1. Check event logs
    1. Application updates are listed in the Application log under MSIInstaller provider
    2. OS updates are via the setup event log
    3. SCCM Client info can also be in the Configuration Manager Agent Provider 
  2. Check Windows Update Log
    1. If you are seeing a history of errors there, then I run the WUSledgehammer over it.
      This resets the windows Update Agent and resets the local group policy file.
      A few manual runs of the Software Update actions on the SCCM Client , 15 minutes apart and a full cycle should be completed successfully.
      If you are seeing installations fail in he log or other errors then we have two other places to look
  3. Check the SCCM Client logs
    1. Yeah/nah that will take forever , you seen how many there are!
      Easiest thing to do is to hit it with my other sledgehammer the SCCM one.
      Biggest issue with pushing a re-install from the SCCM console and forcing an uninstall first, is that not everything is cleaned up
      With this one you need to look at the script closely. I am currently limited to psexec, which does not work for Windows 10.
      The basic principles of the script are:

      1. Uninstall SCCM Client.
      2. Delete all 3 directories
      3. Install SCCM Client
  4. Component Based Servicing Health
    1. OK this is a big one as this is the service that actually does the heavy lifting and what windows update calls to do the actual patch installation
    2. Again you can look at logs, search the internet , blah blah blah, but the easier thing to do is to run the Microsoft Update Readiness Tool over the machine for Windows 7 or the DISM command
    3. Why did we not do that first! you may say… well, I am glad you asked
      1. often (95%) it is not the CBS
      2. it can take an hour or so to run (on spinning rust)
      3. The two sledgehammers above take 5 or 10 minutes each
      4. Most importantly-  if you want to push it out as a package to Windows 7, you need a somewhat functioning SCCM Client and Windows Update Client!
    4. After those are run , if they cannot fix the errors , then you have two choices
      1. rebuild the machine
      2. Go into IT hero mode and follow

Hope that has been of some help!


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