MEMCM 1910 – Windows 7 ESU update causes Client to fail WARNING: Failed to evaluate Installed rule hr = 80041010

Rolling out the Windows 7  ESU went pretty well for the majority of the 3,000 Win7 Clients we had (ever decreasing with a Windows 10 rollout).

Suddenly in MEMCM 1910 (SCCM) I had an increase in non compliant Windows 7 devices and KB4575903 was not installing.

Windows 7 updates were applying fine but…..

The devices were not compliant with my SUG baseline

It transpires I was getting in the windowsupdate.log

2020-10-21	11:21:53:894	1140	c30	Agent	WARNING: Failed to evaluate Installed rule, updateId = {A14053C6-954D-4E31-A9EC-A233360A48AE}.200, hr = 80041010
2020-10-21	11:21:53:894	1140	c30	Agent	WARNING: Failed to evaluate Installable rule, updateId = {A14053C6-954D-4E31-A9EC-A233360A48AE}.200, hr = 80041010
2020-10-21	11:21:56:749	1140	c30	Agent	WARNING: Failed to evaluate Installed rule, updateId = {916F3D06-6B38-4B5D-A776-88F48A7609BE}.201, hr = 80041010
2020-10-21	11:21:56:764	1140	c30	Agent	WARNING: Failed to evaluate Installable rule, updateId = {916F3D06-6B38-4B5D-A776-88F48A7609BE}.201, hr = 80041010
2020-10-21	11:22:00:773	1140	c30	Agent	WARNING: Failed to evaluate Installed rule, updateId = {68079C3F-2EA8-4B62-B0E8-0688D60F8EB2}.202, hr = 80041010
2020-10-21	11:22:00:773	1140	c30	Agent	WARNING: Failed to evaluate Installable rule, updateId = {68079C3F-2EA8-4B62-B0E8-0688D60F8EB2}.202, hr = 80041010
2020-10-21	11:22:01:553	1140	c30	Agent	WARNING: Failed to evaluate Installed rule, updateId = {940C733D-7502-4A8D-8965-979D14F073F1}.200, hr = 80041010
2020-10-21	11:22:01:553	1140	c30	Agent	WARNING: Failed to evaluate Installable rule, updateId = {940C733D-7502-4A8D-8965-979D14F073F1}.200, hr = 80041010
2020-10-21	11:22:05:734	1140	c30	Agent	WARNING: Failed to evaluate Installed rule, updateId = {13336AA6-0956-4F0D-A6C2-52E84CFB596A}.200, hr = 80041010
2020-10-21	11:22:05:750	1140	c30	Agent	WARNING: Failed to evaluate Installable rule, updateId = {13336AA6-0956-4F0D-A6C2-52E84CFB596A}.200, hr = 80041010
2020-10-21	11:22:07:560	1140	c30	Agent	WARNING: Failed to evaluate Installed rule, updateId = {40FFC1EF-FAA5-447F-A21B-B0E675114265}.200, hr = 80041010
2020-10-21	11:22:07:560	1140	c30	Agent	WARNING: Failed to evaluate Installable rule, updateId = {40FFC1EF-FAA5-447F-A21B-B0E675114265}.200, hr = 80041010
2020-10-21	11:22:08:106	1140	c30	Agent	WARNING: Failed to evaluate Installed rule, updateId = {49130C58-976C-48F3-A057-40FE9FF19315}.200, hr = 80041010
2020-10-21	11:22:08:106	1140	c30	Agent	WARNING: Failed to evaluate Installable rule, updateId = {49130C58-976C-48F3-A057-40FE9FF19315}.200, hr = 80041010

The thing is that none of those are the KB4575903 which the Unique Id of 40B2919A-852A-49E7-90C9-18C7312CD3C4. In the logs is is showing as superseded.

In MEMCM console It does not show as superseded

For the properties of the software update it does not show a “superseded by” KB article (all 3 updates have no superseded by information)

Only thing I can see to fix it is to use my WU Slegehammer followed by my MEMCM Client SledgeHammer

Once I have done that the update (KB4575903) eventually installs and appears in the windows update log

2020-10-21	11:47:45:103	1140	1f20	DnldMgr	***********  DnldMgr: Copy update to cache [UpdateId = {4C94D541-349D-4CFF-81C4-B9627CCA1004}.202]  ***********
2020-10-21	11:47:45:134	1140	1f20	DnldMgr	Asking handler to generate non-range requests.
2020-10-21	11:47:45:134	1140	1f20	Handler	Generating request for CBS update 4C94D541-349D-4CFF-81C4-B9627CCA1004 in sandbox C:\WINDOWS\SoftwareDistribution\Download\e537aaa9dd2df8b3f3634bf4cfe42680_ctc
2020-10-21	11:47:45:134	1140	1f20	Handler	Selecting self-contained because update has express payload but server doesn't support it.
2020-10-21	11:47:45:134	1140	1f20	Handler	Selected payload type is ptSelfContained
2020-10-21	11:47:45:134	1140	1f20	Handler	Detected download state is dsStart
2020-10-21	11:47:45:134	1140	1f20	Handler	Adding Windows6.1-KB4575903-x64.cab (entire file) to request list.
2020-10-21	11:47:45:134	1140	1f20	Handler	Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0 
2020-10-21	11:47:45:150	1140	1f20	Misc	Validating signature for C:\WINDOWS\SoftwareDistribution\Download\e537aaa9dd2df8b3f3634bf4cfe42680_ctc\Windows6.1-KB4575903-x64.cab with dwProvFlags 0x00000080:
2020-10-21	11:47:45:244	1140	1f20	Misc	 Microsoft signed: Yes
2020-10-21	11:47:45:244	1140	1f20	DnldMgr	Asking handler to generate non-range requests.
2020-10-21	11:47:45:244	1140	1f20	Handler	Generating request for CBS update 4C94D541-349D-4CFF-81C4-B9627CCA1004 in sandbox C:\WINDOWS\SoftwareDistribution\Download\e537aaa9dd2df8b3f3634bf4cfe42680_ctc
2020-10-21	11:47:45:244	1140	1f20	Handler	Selecting self-contained because update has express payload but server doesn't support it.
2020-10-21	11:47:45:244	1140	1f20	Handler	Selected payload type is ptSelfContained
2020-10-21	11:47:45:244	1140	1f20	Handler	Detected download state is dsHavePackage
2020-10-21	11:47:45:244	1140	1f20	Handler	Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0 
2020-10-21	11:47:45:259	8564	1f18	COMAPI	-------------
2020-10-21	11:47:45:259	8564	1f18	COMAPI	-- START --  COMAPI: Install [ClientId = CcmExec]
2020-10-21	11:47:45:259	8564	1f18	COMAPI	---------
2020-10-21	11:47:45:259	8564	1f18	COMAPI	  - Allow source prompts: No; Forced: No; Force quiet: Yes
2020-10-21	11:47:45:259	8564	1f18	COMAPI	  - Updates in request: 1
2020-10-21	11:47:45:259	8564	1f18	COMAPI	  - ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2020-10-21	11:47:45:259	8564	1f18	COMAPI	  - Updates to install = 1
2020-10-21	11:47:45:259	8564	1f18	COMAPI	<<-- SUBMITTED -- COMAPI: Install [ClientId = CcmExec]
2020-10-21	11:47:45:259	1140	2080	Agent	*************
2020-10-21	11:47:45:259	1140	2080	Agent	** START **  Agent: Installing updates [CallerId = CcmExec]
2020-10-21	11:47:45:259	1140	2080	Agent	*********
2020-10-21	11:47:45:259	1140	2080	Agent	  * Updates to install = 1
2020-10-21	11:47:45:259	1140	2080	Agent	  *   Title = 2020-07 Extended Security Updates (ESU) Licensing Preparation Package for Windows 7 for x64-based Systems (KB4575903)
2020-10-21	11:47:45:259	1140	2080	Agent	  *   UpdateId = {40B2919A-852A-49E7-90C9-18C7312CD3C4}.202
2020-10-21	11:47:45:259	1140	2080	Agent	  *     Bundles 1 updates:
2020-10-21	11:47:45:259	1140	2080	Agent	  *       {4C94D541-349D-4CFF-81C4-B9627CCA1004}.202
2020-10-21	11:47:45:290	1140	2080	Agent	WARNING: failed to calculate prior restore point time with error 0x80070002; setting restore point
2020-10-21	11:47:45:446	1140	2080	DnldMgr	Preparing update for install, updateId = {4C94D541-349D-4CFF-81C4-B9627CCA1004}.202.
2020-10-21	11:47:45:446	3592	eb8	Misc	===========  Logging initialized (build: 7.6.7601.24560, tz: +1300)  ===========
2020-10-21	11:47:45:446	3592	eb8	Misc	  = Process: C:\WINDOWS\system32\wuauclt.exe
2020-10-21	11:47:45:446	3592	eb8	Misc	  = Module: C:\WINDOWS\system32\wuaueng.dll
2020-10-21	11:47:45:446	3592	eb8	Handler	:::::::::::::
2020-10-21	11:47:45:446	3592	eb8	Handler	:: START ::  Handler: CBS Install
2020-10-21	11:47:45:446	3592	eb8	Handler	:::::::::
2020-10-21	11:47:45:446	3592	eb8	Handler	Starting install of CBS update 4C94D541-349D-4CFF-81C4-B9627CCA1004
2020-10-21	11:47:45:462	3592	eb8	Handler	CBS package identity: Package_for_KB4575903~31bf3856ad364e35~amd64~~6.1.1.0
2020-10-21	11:47:45:462	3592	eb8	Handler	Installing self-contained with source=C:\WINDOWS\SoftwareDistribution\Download\e537aaa9dd2df8b3f3634bf4cfe42680\Windows6.1-KB4575903-x64.cab, workingdir=C:\WINDOWS\SoftwareDistribution\Download\e537aaa9dd2df8b3f3634bf4cfe42680\inst
2020-10-21	11:47:49:159	1140	c30	Report	REPORT EVENT: {43590691-7FC4-4921-800A-00B2B39115A6}	2020-10-21 11:47:45:290+1300	1	181	101	{40B2919A-852A-49E7-90C9-18C7312CD3C4}	202	0	CcmExec	Success	Content Install	Installation Started: Windows successfully started the following update: 2020-07 Extended Security Updates (ESU) Licensing Preparation Package for Windows 7 for x64-based Systems (KB4575903)
2020-10-21	11:47:52:482	3592	eb8	Handler	Completed install of CBS update with type=1, requiresReboot=0, installerError=0, hr=0x0
2020-10-21	11:47:52:482	3592	eb8	Handler	:::::::::
2020-10-21	11:47:52:482	3592	eb8	Handler	::  END  ::  Handler: CBS Install
2020-10-21	11:47:52:482	3592	eb8	Handler	:::::::::::::
2020-10-21	11:47:52:482	1140	2080	Agent	LogHistory called. idUpdate={40B2919A-852A-49E7-90C9-18C7312CD3C4}.202, resultMapped=0, resultUnMapped=0
2020-10-21	11:47:52:482	1140	2080	Agent	*********
2020-10-21	11:47:52:482	1140	177c	AU	Can not perform non-interactive scan if AU is interactive-only
2020-10-21	11:47:52:482	8564	7ac	COMAPI	>>--  RESUMED  -- COMAPI: Install [ClientId = CcmExec]
2020-10-21	11:47:52:482	1140	2080	Agent	**  END  **  Agent: Installing updates [CallerId = CcmExec]
2020-10-21	11:47:52:482	8564	7ac	COMAPI	  - Install call complete (succeeded = 1, succeeded with errors = 0, failed = 0, unaccounted = 0)
2020-10-21	11:47:52:482	1140	2080	Agent	*************
2020-10-21	11:47:52:482	8564	7ac	COMAPI	  - Reboot required = No
2020-10-21	11:47:52:482	8564	7ac	COMAPI	---------
2020-10-21	11:47:52:482	8564	7ac	COMAPI	--  END  --  COMAPI: Install [ClientId = CcmExec]
2020-10-21	11:47:52:482	8564	7ac	COMAPI	-------------
2020-10-21	11:47:57:490	1140	c30	Report	REPORT EVENT: {C4232DD4-C0AC-42AC-BF4D-E57CC7A9153D}	2020-10-21 11:47:52:482+1300	1	183	101	{40B2919A-852A-49E7-90C9-18C7312CD3C4}	202	0	CcmExec	Success	Content Install	Installation Successful: Windows successfully installed the following update: 2020-07 Extended Security Updates (ESU) Licensing Preparation Package for Windows 7 for x64-based Systems (KB4575903)
2020-10-21	11:48:44:477	1140	24ec	AU	Can not perform non-interactive scan if AU is interactive-only

But after that, the hr = 80041010 errors come back , but you could say that is expected as it is not related to KB4575903

OK, got to the bottom of it KB4575903 is sort of partially superseded.
It needs to be active (Green Icon) in SCCM, so that it will be available for someone who has not signed up to ESU yet.


This is because the CUs that supersede it can’t be installed because as a prerequisite KB4575903 needs to be installed and Win 7 ESU activated.
But once it is installed, The CU will supersede it.
Confused yet?

So for me, I will just move KB4575903 to a separate SUG so that if I have any Win7 ESU rogues out there, they will get it. and I will remove it from my compliance baseline SUG, which achieves my goal

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