The update is not applicable to your computer – KB2896496 KB2919355

Problem:

“The update is not applicable to your computer”

I have come across this a number of times, primarily when applying Windows Updates manually.

Solution:

Use windows updates and don’t manually installl patches, it knows what to do.

If you really wan to do this manually, or windows updates is not working properly, find a “good PC” and get a list of hotfixes and compare your hotfixes on each and see what is missing.

Short answer with this:

KB2896496 and KB2919355  probably have a prerequisite that you have not installed.

Long answer:

I have been creating a master image of Windows Server 2012 R2

With my first master image I allowed windows updates to install all important and recommended patches APART from KB2919355. I then manually installed KB2919355 and it worked fine.

With my second master image  I use Audit Mode that will not allow you to use Windows Updates , so I needed to download all the patches manually (using catalog.microsoft.com) and install them one by one. I installed them in order based on KB number (lowest to highest)

KB2896496 it came up with the “this update is not applicable”

A quick look at the KB Article showed no prerequisites…hmmmm…. so I thought, I would carry on and install the rest of the hotfixes… yep that worked fine….. until…when installed KB2919355 it came up with the “this update is not applicable”

A quick look at the KB Article showed that KB2919442 was a prerequisite and of course I had not installed that yet as it was a greater number….

So installing KB2919442 , then installing KB2919355 worked successfully.

Great! one down , one to go, so I tried to install  KB2896496 and it work! I can only assume that KB2919355 which was the “cumulative update” (aka Windows 2012 R2 SP1) , so it probably installed the undocumented prerequisite for  KB2919442

 

 

 

4 thoughts on “The update is not applicable to your computer – KB2896496 KB2919355

  1. This fixed the problem for me as well. I was running into this problem because I needed to install QuickBooks database server 2017 on a machine running Windows Server 2012 R2. Well, QuickBooks Server 2017 requires .NET Framework 4.6, which failed to install because it needed KB2919355. Then KB2919355 kept giving me the “Not applicable” error. I was fighting this for a while before I found your post.

    If you ever find yourself in the North Georgia area, lunch and beer are on me.

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