SCCM – Windows update log error 0x8024800a correlates to SCCM Client Error 25140, Event ID 10005 . Typically when I find updates failing and errors in the WindowsUpdate.Log, I use my Sledgehammer to reset Windows Update.
After that , I start suspecting a SCCM client issue
So when I found this
2018-09-17 03:46:20:304 1032 3dec Report REPORT EVENT: {08D71E4B-2202-4D09-A8C1-8666D56D6784} 2018-09-17 03:46:15:281+1200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024800a <<PROCESS>>: CompatTelRunner.ex Failure Software Synchronization Windows Update Client failed to detect with error 0x8024800a.
2018-09-17 03:46:20:304 1032 3dec Report REPORT EVENT: {2B350E19-7FEB-4D0F-9EE5-057282DA5625} 2018-09-17 03:46:16:906+1200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024800a <<PROCESS>>: CompatTelRunner.ex Failure Software Synchronization Windows Update Client failed to detect with error 0x8024800a.
2018-09-17 03:46:20:304 1032 3dec Report REPORT EVENT: {A9EA45E5-3BA0-4A15-8076-AB58F9795E69} 2018-09-17 03:46:18:593+1200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024800a <<PROCESS>>: CompatTelRunner.ex Failure Software Synchronization Windows Update Client failed to detect with error 0x8024800a.
I used the sledgehammer, but it did not fix it.
I forced a reinstall of the SCCM client but that did not work.
Using this powershell command to only return MSI Installer provider events
Get-WinEvent -ComputerName "PC1" -FilterHashTable @{LogName='application'; ProviderName = 'MsiInstaller'}
returned
ProviderName: MsiInstaller
TimeCreated Id LevelDisplayName Message
----------- -- ---------------- -------
17/09/2018 5:29:59 p.m. 1040 Information Beginning a Windows Installer transaction: C:\WINDOWS\ccmsetup\{EF4FF44A-5960-4DD5-AC5A-4E10625AEA63}\client.msi. Client Process Id: 6492.
17/09/2018 5:18:51 p.m. 1042 Information Ending a Windows Installer transaction: C:\WINDOWS\ccmsetup\{EF4FF44A-5960-4DD5-AC5A-4E10625AEA63}\client.msi. Client Process Id: 3344.
17/09/2018 5:18:51 p.m. 1033 Information Windows Installer installed the product. Product Name: Configuration Manager Client. Product Version: 5.00.8498.1000. Product Language:...
17/09/2018 5:18:51 p.m. 11708 Information Product: Configuration Manager Client -- Installation operation failed.
17/09/2018 5:18:51 p.m. 1036 Information Windows Installer installed an update. Product Name: Configuration Manager Client. Product Version: 5.00.8498.1000. Product Language: 1...
17/09/2018 5:18:51 p.m. 1023 Error Product: Configuration Manager Client - Update 'ConfigMgr1702-client-KB4019926-x64' could not be installed. Error code 1603. Additional...
17/09/2018 5:18:48 p.m. 10005 Error Product: Configuration Manager Client -- Error 25140. Setup was unable to compile the file DiscoveryStatus.mof...
17/09/2018 5:17:54 p.m. 1040 Information Beginning a Windows Installer transaction: C:\WINDOWS\ccmsetup\{EF4FF44A-5960-4DD5-AC5A-4E10625AEA63}\client.msi. Client Process Id: 3344.
17/09/2018 5:13:45 p.m. 1042 Information Ending a Windows Installer transaction: {3926E6CB-FD37-4E8D-8B08-7F485E118C2D}. Client Process Id: 6356.
17/09/2018 5:13:45 p.m. 1034 Information Windows Installer removed the product. Product Name: Configuration Manager Client. Product Version: 5.00.8498.1000. Product Language: 1...
17/09/2018 5:13:45 p.m. 11725 Information Product: Configuration Manager Client -- Removal failed.
17/09/2018 5:13:00 p.m. 1040 Information Beginning a Windows Installer transaction: {3926E6CB-FD37-4E8D-8B08-7F485E118C2D}. Client Process Id: 6356.
17/09/2018 4:26:45 p.m. 1042 Information Ending a Windows Installer transaction: C:\WINDOWS\ccmsetup\{EF4FF44A-5960-4DD5-AC5A-4E10625AEA63}\client.msi. Client Process Id: 2424.
17/09/2018 4:26:45 p.m. 1035 Information Windows Installer reconfigured the product. Product Name: Configuration Manager Client. Product Version: 5.00.8498.1000. Product Langua...
17/09/2018 4:26:45 p.m. 11729 Information Product: Configuration Manager Client -- Configuration failed.
17/09/2018 4:26:35 p.m. 10005 Error Product: Configuration Manager Client -- Error 25140. Setup was unable to compile the file DiscoveryStatus.mof...
17/09/2018 4:25:53 p.m. 1040 Information Beginning a Windows Installer transaction: C:\WINDOWS\ccmsetup\{EF4FF44A-5960-4DD5-AC5A-4E10625AEA63}\client.msi. Client Process Id: 2424.
17/09/2018 4:15:50 p.m. 1042 Information Ending a Windows Installer transaction: C:\WINDOWS\ccmsetup\{EF4FF44A-5960-4DD5-AC5A-4E10625AEA63}\client.msi. Client Process Id: 2424.
17/09/2018 4:15:50 p.m. 1035 Information Windows Installer reconfigured the product. Product Name: Configuration Manager Client. Product Version: 5.00.8498.1000. Product Langua...
17/09/2018 4:15:50 p.m. 11729 Information Product: Configuration Manager Client -- Configuration failed.
16/09/2018 12:33:01 a.m. 10005 Error Product: Configuration Manager Client -- Error 25140. Setup was unable to compile the file DiscoveryStatus.mof...
Potentially indicates a problem with the SCCM client
Solution
- Open CMD in the administrator command prompt
- Navigate to C:\Program Files\Microsoft Policy Platform
- mofcomp ExtendedStatus.mof
- Retry the CM client installation